The use of different versions of the phonetic alphabet can lead to further confusion, making the global framework somewhat obsolete. Here are some of the industries that might benefit from using NATO phonetics during customer calls and video meetings: If an agent mishears a customer, this can lead to inaccuracies, slower resolution times, and other mistakes.ĭownload Whitepaper: Calculating the Real Cost of a Business Phone System What industries benefit from NATO phonetics?Īs many organisations across various sectors look to improve their customer journey in the era of customer experience, ensuring accuracy and clarity in every customer interaction is critical. However, in customer service, these mistakes can quickly create frustration. There are plenty of examples of people mistaking an “M” for an “N” or an “F” for an “S” when talking to friends in day-to-day life. This is incredibly helpful when local dialect or issues with call quality tell the difference between “B” and “D” difficult. With the phonetic alphabet, listeners on a call can confirm different letters without confusion. The phonetic alphabet is used in the contact centre and military situations when accuracy is essential. What is a phonetic alphabet for?įor years, the phonetic alphabet has appeared around the world. For example, it’s common in the US to use common names and place names to identify each letter. However, some organisations or countries use different phonetic alphabets. These common mistakes often lead to confusion and operational challenges, particularly in a contact centre environment. Particularly useful for military agencies and those using voice communications daily, the phonetic alphabet helps clear up commonly misunderstood phonemes such as ‘N’ and ‘M’ or ‘S’ and ‘F’. More specifically, it was developed to clarify and avoid misunderstandings in the pronunciation of specific words or letters. For example, ‘Boy’ might represent ‘B’ and ‘King’ communicates the letter ‘K’ when spoken aloud.Īlso known as the ‘military alphabet’ or the ‘spelling alphabet’, the phonetic alphabet eliminates ambiguity in spoken communication. Each phonetic alphabet word begins with the respective letter of the alphabet that it represents. What is the phonetic alphabet? What are the letters of the phonetic alphabet?Ī phonetic alphabet is a list of 26 words that depict each letter of the alphabet. This post will outline why and highlight some of the reasons contact centre organisations should reclaim it as an indispensable solution for improving customer interactions. ![]() On the contrary, there’s a reason why this clever linguistic tool has been used globally for many years. This simple method for clarifying communication sessions has fallen off the radar in recent years as many organisations feel modern technology makes it obsolete. Historically, the use of the phonetic alphabet in call centres was commonplace. While this means investing in the latest cloud technology, AI chatbots and omnichannel communications for many businesses, there is a simpler, less technical, and much more affordable resource that contact centres simply aren’t optimising right now. ![]() In an increasingly virtual working environment, contact centre leaders must equip their frontline staff with the tools and resources that enable them to deliver an exceptional customer experience. Your contact centre needs the phonetic alphabet.Īs customer demands grow increasingly complex and the need for service excellence accelerates, contact centres and their agents are under immense pressure to perform accurately and quickly. ![]()
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![]() Originally posted by mariokart64n:Thanks for the Info about PlayHome, I played it once and didn't really like it personally. It lacks much in content though.Īs for how to get these mods and more info on the games check out Hongfire. I got both working fairly well in VR, however there is a point to make that from a technical and character interaction perspective VR Kanojo is the best VR game out of the 3. However, as with Play Home, VR was only an afterthought and as such there may be performance issues simply because the engine wasn't optimized for low latency requirements.ĭo make sure to use Eusth's awesome VR Mod! Honey Select - to my knowledge - features only consensual sex. It has also recently been made available in the western market through Fakku. Clothing and accessoires mods let you recreate any popular character. I'd personally recommend Honey Select over Play Home.Įven though Play Home is graphically superior, Honey Select has a massive amount of mods and thanks to those 4k texture mods it looks very good. Play Home features r*pe and as such will most likely be under heavy scrutiny were it released in the western market. Illusion is to my understanding still blocking non-japanese IPs from buying/downloading it. The biggest problem is that you can't easily buy Play Home. However, VR was only an afterthought for Play Home. There are also English Language mods available, however I am unsure if they are complete. It is also playable in VR, however you'll want to use Modder Riqorms 'PlayHomeVR' mod - which is based on Eusth's Honey Select VR mod and features the best teleportation mechanic I have seen in any VR game. Play Home is superior as it has Illusions awesome character editor, way more clothing & accessories as well as many more animations and scenes. |